Terms of service
Welcome to Starheart. The terms “we,” “us,” and “our” refer to Starheart.
Starheart operates this website and store, along with all related content, features, tools, products, and services (collectively, the “Services”). Our platform is powered by Shopify, enabling us to provide these Services to you.
These Terms of Service (“Terms”) govern your access to and use of the Services. They work alongside our Privacy Policy, which forms part of these Terms.
By visiting, interacting with, or using the Services, you agree to be bound by these Terms.
If you do not agree, do not access or use the Services.
1. Access & Account
By using the Services, you represent that you are at least the age of majority in your place of residence, and you authorise any minor dependents using the Services through devices you own or manage.
To access the Services, you may be required to provide accurate, current, and complete information—including email, billing, payment, and shipping details. You warrant that you have the legal right to provide all information submitted.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, or assign your account to any other person.
2. Our Products
We strive to present our products with accuracy.
However, colours, textures, and appearances can vary based on your device and display settings.
We do not guarantee that any product will match expectations or the exact appearance shown online.
All product descriptions, pricing, and availability may be modified or discontinued at any time without notice. We may limit quantities or restrict sales to any individual, region, or jurisdiction at our discretion.
3. Orders
Your order is an offer to purchase.
Starheart may accept or decline any order at its discretion. An order is considered accepted once payment is processed and we send confirmation.
Please review your order before submitting it. We may be unable to cancel or modify orders after acceptance.
If we cancel or modify an order, we will attempt to contact you using the details provided.
Purchases are subject to our Refund Policy.
You confirm that your purchases are for personal or household use and not for resale or export.
4. Prices & Billing
All pricing, promotions, and discounts may change without notice.
The price charged will be the price in effect at the moment the order is placed, shown in the confirmation email.
Unless stated otherwise, posted prices exclude taxes, shipping, handling, customs fees, or import duties.
You agree to provide accurate and up-to-date purchase and account information.
You represent and warrant that:
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All payment information is true, correct, and authorised.
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Charges incurred will be honoured by your payment provider.
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You will pay all applicable fees, taxes, and charges.
5. Shipping & Delivery
Delivery times are estimates only and not guaranteed.
We are not responsible for delays caused by carriers, customs, or external events.
Once products are transferred to the carrier, title and risk of loss pass to you.
6. Intellectual Property
All content, trademarks, designs, text, images, graphics, and the overall layout of the Services belong to Starheart or our licensors, protected by intellectual property laws globally.
You may use the Services for personal, non-commercial purposes only.
You may not reproduce, distribute, modify, create derivative works of, publicly display, perform, republish, download, or transmit any part of the Services without written permission.
All trademarks—including names, logos, designs, and slogans—are owned by Starheart or our licensors. Unauthorised use is strictly prohibited.
7. Optional Tools
We may provide access to third-party tools we neither control nor monitor.
These tools are offered “as-is” and “as available”, without warranties or endorsements.
Your use of any optional tools is at your own risk.
Future features may also be offered through the Services and will be governed by these Terms.
8. Third-Party Links
The Services may include links or access to third-party materials. We do not endorse or guarantee these materials or websites and are not responsible for their content or policies.
Accessing third-party websites is at your own risk.
Direct all concerns regarding third-party products or content to the relevant provider.
9. Relationship With Shopify
Starheart is powered by Shopify. Purchases made in our store are solely between you and Starheart. Shopify is not responsible for your transactions, nor any injury, damage, or loss related to your purchases.
You expressly release Shopify and its affiliates from all claims related to your interactions with Starheart.
10. Privacy Policy
Your personal information is governed by our Privacy Policy and by Shopify’s Privacy Policy.
Because our Services are hosted on Shopify, information you submit is shared with Shopify and certain third-party partners who may be located outside your country of residence.
11. Feedback
Any ideas, suggestions, reviews, proposals, or other content you submit (“Feedback”) grants us a perpetual, worldwide, sublicensable, royalty-free license to use, display, reproduce, publish, or distribute such Feedback for any purpose.
You represent that you own or have rights to the Feedback and that it complies with these Terms.
We may remove or edit content we deem objectionable.
You may not submit false, misleading, unlawful, defamatory, obscene, or harmful content.
12. Errors & Omissions
The Services may contain errors or omissions relating to product descriptions, pricing, availability, shipping details, or promotions.
We reserve the right to correct errors and update information at any time, including after an order is submitted.
13. Prohibited Uses
You may not use the Services:
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For unlawful purposes
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To violate regulations or laws
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To infringe intellectual property
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To harass, defame, intimidate, or harm
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To transmit misleading information
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For spam, phishing, scraping, or data extraction
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To upload malicious code
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To interfere with security features
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To impersonate another person
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To disrupt or abuse the Services
We reserve the right to suspend or terminate accounts for violations.
14. Termination
We may terminate your access to the Services at any time, without notice, at our discretion.
All obligations and protections that naturally survive termination will remain in effect.
15. Disclaimer Of Warranties
Except as expressly stated, the Services and all products are provided “as-is” and “as available.”
We make no warranties regarding accuracy, reliability, or uninterrupted operation.
Your use of the Services is at your own risk.
Some jurisdictions may restrict warranty disclaimers.
16. Limitation Of Liability
To the fullest extent permitted by law, Starheart and its affiliates, employees, partners, and service providers shall not be liable for any:
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Indirect, incidental, or consequential damages
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Lost profits, lost data, lost revenue
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Replacement costs
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Errors, omissions, or loss resulting from the Services
Your sole remedy is to stop using the Services.
17. Indemnification
You agree to indemnify and defend Starheart, Shopify, and all affiliates from any claims arising from:
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Your use of the Services
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Your breach of these Terms
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Your violation of law or third-party rights
18. Severability
If any provision is held unlawful, void, or unenforceable, it will be enforced to the fullest extent permitted, and the remainder will remain in effect.
19. Waiver & Entire Agreement
Failure to enforce any term is not a waiver of that term.
These Terms constitute the full agreement between you and Starheart.
20. Assignment
You may not assign your rights under these Terms without written consent.
We may assign or transfer our rights at any time.
21. Governing Law
These Terms are governed by the laws of the jurisdiction in which Starheart is headquartered.
You consent to exclusive jurisdiction and venue in those courts.
22. Headings
Headings are for convenience only and do not affect interpretation.
23. Changes To Terms
We may update these Terms at any time by posting revisions to this page.
Material changes will be communicated as required by law.
Continued use of the Services constitutes acceptance of changes.
24. Contact Information
For questions regarding these Terms:
contactstarheart@gmail.com